Chatwoot
AI help center software for support teams
Build a customer-facing knowledge base that can be searched from your chat widget and managed from one dashboard. Chatwoot also adds AI-powered article suggestions, multilingual publishing, and support for cloud or self-hosted deployment.
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About
Chatwoot Help Center is customer support software for building and publishing a knowledge base. It is aimed at support teams and businesses that want to reduce repetitive tickets by letting customers find answers on their own, while still handing off to live chat when needed.
This looks strongest as a support operations tool rather than a general-purpose AI agent. The AI features are focused on customer support workflows: search that understands natural-language questions, article suggestions for agents, and automatic...
Executes tasks you assign, one step at a time, within narrow domains.
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- Free: 15-day free trial; no credit card required
- Paid: Pricing not publicly available
- Enterprise: Not specified
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