Infinitus

Voice AI that automates healthcare calls and admin follow-up

Infinitus provides voice AI agents for healthcare teams that need to automate routine calls with patients, payors, and providers. It is aimed at reducing administrative burden while improving access, adherence, and coverage workflows.

Agenticness = how independently a tool can take action, scored across 9 dimensions. Scored independently by David Kooi, Skylark Creations — see full rubric →

See pricing ↓

Paid

Enterprise

Desktop

Voice

B2B

Usage-Based

Fully Autonomous

Visit Infinitus

Is this your tool? Claim this listing to manage your content and analytics.

Recent activity

What's happened with Infinitus lately

May 23, 2026
Score change
Rubric upgrade v3_0 → v3.1: score 9/32 → 13/369 → 13/36(+4)
Rubric upgrade: agenticness v3.0 (8 dims, /32) → v3.1 (9 dims, /36). Adds Dim 9 (Operator Sovereignty), splits Dim 6 into 6a/6b lenses, tightens Dim 4 autonomous-retry distinction. Not a product change — score shift reflects new dimension + recalibrated rubric, not a change in the tool. Fanout suppressed.
See the news that prompted this

News mentions sourced from our news feed; score changes from periodic re-evaluations.

Ask about Infinitus

Get answers based on Infinitus's actual documentation

Try asking:

About

What It Is

Infinitus is a healthcare-specific voice AI platform built to automate phone-based workflows across patient, payor, and provider interactions. The product is positioned for healthcare organizations that need to handle routine clinical and...

What to Know

The strongest fit is teams that already have high call volume and clear operational workflows to automate. Infinitus appears to be more of a specialized healthcare operations tool than a general-purpose voice agent platform, so it is unlikely to...

Key Features

Automates calls with patients, payors, and providers

Supports patient-facing workflows such as navigator, income verification, medication adherence, and health risk assessment

Handles payor workflows including benefit verification, prior authorization, formulary exceptions, appeals, bridge eligibility, and insurance discovery

Handles provider workflows such as directory confirmation, provider education, and missing information follow-up

Collects detailed coverage and authorization status data from payors

Use Cases

A specialty pharma team automates patient outreach for onboarding and medication adherence checks

A benefits team verifies coverage and prior authorization status faster during patient intake

A patient access team calls payors to confirm bridge program eligibility and coverage changes

Agenticness: Adaptive Collaborator

Proposes and executes multi-step plans with your approval.

High evidence

Last evaluated: May 23, 2026

Dimension Breakdown

Action Capability

Autonomy

Planning

Adaptation

State & Memory

Reliability

Interoperability

Safety

Operator Sovereignty

How agenticness works →

VoiceFleet

Agenticness8/36·Guided Assistant

Voice & Phone Agents

VoiceFleet provides an AI phone receptionist for businesses that need 24/7 call answering, booking capture, and call summaries. It’s aimed at teams like dental practices, medical clinics, restaurants, and other front-desk-heavy businesses that want to reduce missed calls.

Agenticness10/36·Guided Assistant

Voice & Phone Agents

REGAL helps businesses build and manage voice AI agents for phone-based customer interactions. It is aimed at CX, support, and operations teams that want to automate calls, reduce wait times, and route complex conversations more efficiently.

Agenticness6/36·Guided Assistant

Voice & Phone Agents

Retell AI lets you connect an AI call agent to Zoho CRM so it can look up customer details, manage leads, and update records while a call is in progress. The Zoho CRM connection is described as an unofficial connector, typically set up through custom API work or a Retell partner.

Agenticness8/36·Guided Assistant

Voice & Phone Agents

ElevenLabs provides text-to-speech, voice cloning, dubbing, and speech-to-text tools through a web app and API. It is aimed at creators, developers, and businesses that need high-quality synthetic audio and conversational voice workflows.

Free Tier

Paid

Enterprise

Stay in the loop

Get the weekly agentic AI briefing

New tools, top picks, and trends — delivered every Thursday.

Infinitus

Ask about Infinitus

About

Dimension Breakdown

Categories

Ask about Infinitus

Related Tools

Get the weekly agentic AI briefing